Privacy Policy — How 227ok Protects Your Data

We collect various types of information when you create an account and use our services at 227ok. This privacy policy clearly outlines what data is collected and why.

Personal Identification Information:

• Full name, date of birth & nationality
• Email address and phone number
• Residential address and postal code
• National ID or passport details (for KYC verification)

Financial Information:

• Payment method details (Mobile Pay, Nagad, Rocket number)
• Transaction history & amounts
• Bank account details (if applicable)

Technical Information:

• IP address, browser and device information
• Login history and session data
• Gaming activity & betting history
• Information collected through cookies and tracking technologies

We only collect information that is necessary for providing our services, ensuring security, and meeting legal obligations.

227ok uses the information it collects for the purposes outlined below. Each use is specific and directly related to improving your experience on the platform.

Your information will never be used beyond its original purpose. Your consent is obtained for marketing communications, and you may opt out at any time.

227ok uses cookies and similar tracking technologies on its website and app. These help enhance your browsing experience and maintain service quality.

Types of cookies we use:

• Essential Cookies: These cookies are essential for maintaining login sessions, ensuring security, and enabling core platform functionality. They cannot be disabled.
• Functional Cookies: Used to remember your language preference, theme settings, and personal account configurations.
• Analytics Cookies: To understand which parts of the platform are most used. This data is kept fully anonymous.
• Marketing Cookies: To show you relevant offers based on your interests. You can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's core functionality.

227ok never sells your data. However, limited information may be shared with trusted third parties in certain specific circumstances.

• Payment Processors: Financial information necessary to complete transactions is shared with payment gateway providers. All of them comply with PCI DSS standards.
• Game Providers: Limited information required for game operation may be shared with licensed game providers.
• Regulatory Authorities: Data may be disclosed in response to valid requests from licensing authorities or law enforcement agencies.
• Fraud Prevention Agencies: Information may be verified with designated agencies for Anti-Money Laundering (AML) and fraud detection purposes.
• Technology Partners: Technology providers that support platform operations may have limited access to technical data, but are bound by strict confidentiality agreements.

The privacy policies and security standards of all third parties are verified before any data is shared with them. Your information is never shared unnecessarily.

How long your information is retained depends on the type of data and the applicable legal obligations.

• Account Information: Retained for as long as your account is active. May be kept for up to 5 years after account closure for legal reasons.
• Financial Transaction Records: A minimum retention period of 7 years is required under international financial regulations.
• Communication History: Customer service communications are retained for up to 3 years.
• Technical Logs: Generally retained for up to 12 months for security purposes.

Any data no longer needed beyond legal obligations is securely deleted or anonymized. You may request deletion of your data; however, certain information may be retained to fulfill legal requirements.

As a 227ok member, you have a number of rights over your own information. We fully support and uphold these rights.

To exercise any of these rights, email us at support@227ok.bet or reach out via live chat.

227ok strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

If we are notified that an account has been created by someone under the age of 18, we will immediately close that account and delete all associated data.

If parents believe their child has created an account on 227ok, please contact our support team. We will take prompt action.

227ok follows the highest industry security standards to protect your data. Our security infrastructure is regularly updated and tested.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database Encryption: All sensitive data collected is stored in encrypted form.
• Two-Factor Authentication: You can enable 2FA to add an extra layer of security to your account.
• Firewall & DDoS Protection: The platform is protected by advanced firewalls and cyber attack prevention systems.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Access Control: Only authorized personnel have limited access to the information they need.

Please note, however, that no online system is completely risk-free. Keep your password strong and never share it with anyone.

227ok may update this Privacy Policy from time to time. Changes may be driven by new services, legal requirements, or improvements to how we manage your information.

For significant changes, we will:

• We will send a notification to your registered email
• A notification will be displayed when you log in to the platform
• The "Last Updated" date on this page will be changed

Continued use of the platform after any changes takes effect will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.

If you have any questions, concerns, or requests regarding this privacy policy or your data, please don't hesitate to get in touch with us.

• Email: support@227ok.bet
• Live Chat: Click the chat icon in the bottom-right corner of the platform
• Help Center: Help Center Find answers to common questions on this page

We typically respond within 24 to 48 hours. For urgent matters, reaching out via live chat will get you a faster response.